🌍 Transportation Policy
1. Overview
Welcome to Amatt Street Ltd.
This Transportation Policy explains how we handle the processing, shipping, and delivery of orders placed on amattstreet.com.
We strive to deliver all products safely and on time, providing customers with a pleasant shopping experience.
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
A shipping confirmation email will be sent once your order has been dispatched.
3. Shipping Methods & Delivery Time
We provide free worldwide shipping for all products.
Delivery times may vary depending on your location and local postal services:
| Region | Estimated Delivery Time | Shipping Method |
|---|---|---|
| United Kingdom | 3–7 business days | Royal Mail / Hermes |
| Europe | 7–12 business days | Standard International Shipping |
| North America | 10–15 business days | USPS / Canada Post |
| Australia & New Zealand | 10–18 business days | Standard Shipping |
| Rest of the World | 12–20 business days | Standard Shipping |
Please note: Delivery times are estimates and may vary due to customs clearance, logistics delays, or holiday seasons.
4. Shipping Fees
All orders are shipped free of charge, regardless of order amount or destination.
Any customs duties, import taxes, or additional charges (if applicable) are the responsibility of the customer and must be paid upon receipt.
5. Order Tracking
After your order is shipped, you will receive a tracking number via email.
You can track your shipment on our website or through the courier’s official tracking page.
6. Wrong Address / Delivery Failure
Please make sure your shipping address is accurate before completing your order.
Amatt Street Ltd is not responsible for failed deliveries due to incorrect or incomplete addresses provided by customers.
If an order is returned to us, additional shipping fees may apply for reshipment.
7. Lost or Damaged Packages
If your package has not arrived within 30 days or arrives damaged, please contact us immediately at payment@amattstreet.com.
We will assist in investigating the issue and, if necessary, send a replacement or issue a refund.
8. Contact Us
If you have any questions about your order or our transportation policy, please reach out to us:
📍 Amatt Street Ltd
106 Blackmore Street, Sunny Hill, Derby,
United Kingdom, DE23 8AX
📞 (+44) 7460991032
✉️ payment@amattstreet.com